Money Back Guarantee Policy

At ZOLARTHINEX, we take pride in the quality and effectiveness of our products. However, if you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee to ensure your satisfaction and trust in our brand.

Eligibility for Refund

• Products must be purchased directly from ZOLARTHINEX.
• The refund request must be made within 30 days of the original purchase date.
• The product must be in its original packaging and condition, with no more than 25% used.
• A valid proof of purchase is required.

Refund Process

1. Contact our Customer Service team at [email protected] to initiate the refund process.
2. Provide your order number and details about the product you wish to return.
3. Our team will review your request and provide a Return Authorization Number (RAN).
4. Send the product back to us at the address provided by our team, ensuring the RAN is clearly marked on the package.
5. Once we receive the product, a full refund will be processed within 7-10 business days to the original payment method.

Exceptions

The following are not eligible for a refund:

• Products not purchased directly from ZOLARTHINEX.
• Items marked as clearance or final sale.
• Products that have been tampered with or misused beyond intended use.

Contact Information

For any questions regarding our Money Back Guarantee Policy, please contact us:

Email: [email protected]
Phone: +1 (555) 123-4567
Mail: ZOLARTHINEX Customer Service, 123 Wellness Ave, Springfield

We appreciate your trust in ZOLARTHINEX and are committed to providing the best experience possible.